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This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/14664100010333017. When citing the article, please cite: Alyson DeSalvo, Sandi Binda Rest, Tammy Knight, Mary Nettleman, Steve Freer, (2000), “Patient education and emergency room visits”, British Journal of Clinical Governance, Vol. 5 Iss: 1, pp. 35 - 38.

Patients visit emergency rooms for urgent and non‐urgent care. Because emergency room visits are more costly than visits to primary care clinics and are less likely to involve preventive care, third party payers and institutions have always tried to shift patients away from the emergency room and towards primary care clinics where appropriate. Hypothesizes that an intervention based in an adult primary care clinic might enable this, especially if it involved patients who used both the clinic and the emergency room. Surveys patients to determine why they used the emergency room and to identify barriers to using the primary care clinic instead. Based on the survey results, an intervention was developed to facilitate use of the primary care clinic. Discusses the methodology used in the survey and analyses results. Concludes that it is difficult to change patient behaviour to fit the demands of the health care system. Possibly, it would be better to change the system to fit the behaviour patterns of the patients.

The purpose of this paper was to ask librarian Rachel Mulvihill (Head of Teaching and Engagement) and colleagues at University of Central Florida libraries about the Foundations of Excellence Transfer Initiative, an extensive, university-wide self-study program examining their transfer student needs for success and retention. University librarians participated in Foundational Dimensions groups in the first year of the program and with action groups in the second year.

This is an interview.

Participation in campus-wide initiatives to reach transfer students improved the libraries’ image in the university system, strengthened inter-department connections and supported the success of transfer students. Developing personal connections with transfer students and understanding your school’s transfer population needs and dialogues with feeder school can help libraries better support their student populations.

The integration of library staff into a system-wide transfer-student assessment program is rare, if not unique.

Congress passed the Stop Trading on Congressional Knowledge (STOCK) Act of 2012, vesting the Securities and Exchange Commission with the clear legal authority to prosecute members of Congress (politicians) if they engage in insider trading. This paper aims to investigate whether members of Congress are informed traders even before they get elected to Congress, and thus helps assess whether the STOCK Act was a necessary piece of legislation.

This study compares the performance of politicians’ portfolios before and after they are elected to Congress using data from the 2004-2010 period. The authors use an event-study method to construct transactions-based calendar-time portfolios and use standard asset pricing models including capital asset pricing model (CAPM) to determine whether these portfolios earn abnormal returns (i.e. outperform the market).

The authors find weak and inconsistent evidence of abnormal returns in politicians’ portfolios that precede their election. They also find that it takes two consecutive terms in Congress for members to start making informed trades that earn themselves abnormal returns. However, these abnormal returns only accrue to those who serve on powerful committees.

The results in this paper provide support for the STOCK Act of 2012 by showing that members of Congress become informed traders while they serve in Congress. However, these results do not imply any wrongdoing for members of Congress, because the paper uses the pre-STOCK Act data (2004-2010 period).

This study is the first academic work that compares politicians’ portfolios before and after they get elected.

Paying and repaying behavior are financial functions of great interest to private financial actors and public regulators, as also to academic researchers. The purpose of the paper is to empirically analyse paying and repaying behavior by combining theoretical insights from an emerging field in economics known as “culture and finance” with ideas from the economic analysis of social capital and trust in the context of different regulatory systems.

The present paper investigates with the help of panel data whether a culture of social trust and the scope of morality have an influence on paying and repaying behavior in different European and OECD countries.

The analysis shows that culture has an effect on firms' credit losses from the customers' payment defaults, on the overall riskiness of paying behavior and on the level of non‐performing bank loans. Also the complexity of law‐based regulation has an influence on paying and repaying behavior. The analysis also shows that high trust and morality are associated with less complex regulation and vice versa.

The results help private financial actors, regulators and public policy makers to design more appropriate behavioral environments for paying and repaying.

The paper provides the first analysis of an important issue and it serves both practical interest and further research on the topic.

In this chapter, we review the literature on the relationship of work–family conflict with health outcomes and well-being. We discuss the meaning of work–family conflict and then present a theoretical model that depicts the psychological process by which work–family conflict affects negative emotions, dissatisfaction with life and its component roles, health-related behavior, and physical health. We conclude with suggestions regarding the development of a future research agenda.

This article aims to explore the implications of sending all undergraduate students abroad to study to assist international educators and their institutions whose goals are to increase student participation in study abroad.

This case examines the Carlson School of Management experience, including internationalization efforts that led to the historic faculty vote, motivations, interdepartmental collaboration, successes, challenges and evaluation strategy.

Findings include best practices and lessons learned, as well as preliminary learning outcomes.

The case illustrates an innovative practice for undergraduate business education abroad as an example of the full integration of study abroad into the business curriculum.

This article aims to explore the challenges a small but successful business school in France has faced in designing and developing a multi-partner, degree-granting international BBA program.

This article draws on interviews and discussions with faculty and administrative staff responsible for designing, developing and implementing the international BBA over the quarter century it has been in place.

The article identifies three key challenges faced by CEFAM in delivering the international BBA, offers examples of each, and explains how these challenges were overcome or the risks mitigated. In addition, the article exposes two future challenges to the success of the international BBA.

The article allows directors of international partnerships or those considering undertaking international degree-granting partnerships to identify challenges and plan for risks associated with those challenges. The article also identifies a significant challenge to future transatlantic collaboration by the proposed EU-US Free Trade Agreement.

The paper is the first focused on the long-term degree-granting partnership between a private French business school and US AACSB accredited schools. It will be of value to administrators and directors in or considering comparable partnerships in Europe, the USA, and elsewhere internationally.

The purpose of this paper is to examine the level of theory building in public procurement by reviewing and classifying manuscripts published in the Journal of Public Procurement (JoPP) from 2001 to 2016.

The articles are divided into four important periods: discovery, agenda setting, embracing and expansion and consolidation. The articles are classified according to a hierarchical level of theory building composed of six levels: rapporteurs, reporters, testers, qualifiers, builders and expanders.

Key findings indicate that public procurement, in light of JoPP publications from 2001 to 2016, is at the tester level. There is also increase in the classification of articles with high level of theoretical contribution over time.

In the 1960s those on the political left flattered themselves that the vast number of publications by socialists, anarchists, feminists, and other groups on that wing of the political spectrum were evidence of the rich intellectual life of the struggle to create a progressive America. Conversely, the lack of publishing by the right was evidence of a general lack of intelligence. But that was then, and this is most certainly now. The right in America has moved from margin to center over the last two decades, vindicating former Attorney General John Mitchell's boast that “the country is going so far to the right that you won't recognize it.”